Refund policy

Returns
Because every item is custom-made and personalized to order, we are not able to accept returns for buyer's remorse, design changes, or sizing/wording mistakes made at checkout. We do not require items to be physically returned to us in order to process a damage or defect claim (see below).

Damages, defects, and incorrect items
If your order arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery at knk.arts.us@gmail.com with your order number and photos of the item. We will review every claim and, where approved, offer a free replacement or a refund, your choice.

Refund timing
Once a refund is approved, it is issued to your original payment method within 10 business days. Your bank or card issuer may take a few additional days to post it. If more than 15 business days have passed since approval and you still do not see it, email us at knk.arts.us@gmail.com and we will look into it.

Contact
K&K Arts - knk.arts.us@gmail.com - 2081 SW 70th Ave ste h13, H13-14, Davie, FL 33317, United States